Terms & Conditions

Terms and Conditions

Effective Date: 11 Feb 2026

Welcome to GP Refresh. By accessing this website, registering for an event, or attending any GP Refresh conference (whether held in Australia or internationally), you agree to be bound by these Terms and Conditions.

If you do not agree with any part of these Terms, you must not use our website or services.

  1. About GP Refresh

GP Refresh is an Australian-based medical education and conference platform delivering CPD-focused events, educational programs, and professional networking opportunities for General Practitioners and healthcare professionals.

References to “GP Refresh”, “we”, “our”, or “us” refer to GP Refresh and its related entities, organisers, and authorised representatives.

  1. Eligibility and Registration

GP Refresh events are primarily intended for:

  • General Practitioners
  • Medical practitioners
  • Healthcare professionals
  • Approved sponsors, partners, and exhibitors

By registering, you confirm that all information provided is accurate and that you are eligible to attend.

GP Refresh reserves the right to accept, decline, or cancel any registration at its discretion.

  1. Event Details and Program Changes

Event details, including programs, speakers, venues, schedules, and formats, are subject to change.

GP Refresh reserves the right to:

  • Modify event content or schedules
  • Substitute speakers
  • Change venues
  • Adjust session formats

Such changes do not constitute grounds for a refund.

  1. CPD Accreditation

GP Refresh events may be accredited by recognised professional bodies (including RACGP, RNZCGP, ACRRM, or others, where applicable).

CPD eligibility and credit allocation are governed by the rules of the relevant accrediting body. It is the attendee’s responsibility to ensure compliance with their own CPD requirements.

  1. Fees, Pricing, and Promotions
  • All prices are displayed in the applicable currency unless stated otherwise.
  • Promotional offers, Early Bird pricing, and discounts are subject to availability and specific terms.
  • GP Refresh reserves the right to modify pricing or withdraw promotions at any time.
  • Discounts cannot be applied retrospectively unless expressly stated.
  1. Cancellations, Refunds, and Credits

General Policy

GP Refresh operates primarily on a credit-based cancellation policy.

If a registration is cancelled by an attendee, GP Refresh may offer:

  • A credit toward a future GP Refresh event, or
  • An alternative option as determined by GP Refresh at its discretion

Refunds are not guaranteed and may only be provided where required by Australian consumer law.

Cancellation Timing

The latest cancellation date and applicable options (credit or refund, if any) will be specified on the relevant event registration page.

Where no specific timeframe is stated:

  • Credits may be offered
  • Cash refunds are not guaranteed
  1. International Events and Overseas Conferences

GP Refresh may organise and deliver events outside Australia.

For international events, you acknowledge that:

  • Australian law governs these Terms and Conditions
  • Local laws and regulations of the host country may also apply
  • GP Refresh is not responsible for:
    • Visa approvals or refusals
    • Travel restrictions or border controls
    • Passport, health, or vaccination requirements

Attendees are solely responsible for:

  • Travel and accommodation arrangements
  • Visas and documentation
  • Travel and medical insurance

GP Refresh strongly recommends obtaining comprehensive travel insurance.

  1. International Event Risk and Disruption

In the event of circumstances beyond GP Refresh’s reasonable control (including pandemics, government restrictions, travel bans, venue unavailability, or force majeure events), GP Refresh may, at its discretion:

  • Postpone the event
  • Change the event location within the same country or region
  • Convert the event to a virtual or hybrid format
  • Offer a credit toward a future GP Refresh event
  • Transfer registrations to a rescheduled date

Refunds may not be available in such circumstances unless required by law.

  1. Virtual or Hybrid Event Conversion

GP Refresh reserves the right to convert any in-person event to a virtual or hybrid format if required.

Where such a change occurs:

  • Attendees will be notified prior to the event
  • Registrations will remain valid
  • All rights are reserved by GP Refresh
  1. Educational Content Disclaimer

All GP Refresh content is provided for educational and professional development purposes only.

  • Content does not constitute medical advice
  • GP Refresh does not guarantee the accuracy or applicability of any information presented
  • Attendees must exercise their own clinical judgement
  1. Attendee Conduct

GP Refresh expects professional and respectful conduct at all events.

GP Refresh reserves the right to remove any attendee whose behaviour is disruptive, unsafe, inappropriate, or inconsistent with professional standards. No refund or credit will be provided in such cases.

  1. Sponsorships and Exhibitors

Sponsorship and exhibition participation is subject to separate agreements.

GP Refresh maintains editorial independence and does not endorse sponsor products or services unless expressly stated.

  1. Media, Photography, and Promotion

GP Refresh events may be photographed or recorded.

By attending, you consent to the use of your image, voice, or likeness in promotional, educational, and marketing materials, unless you notify GP Refresh in writing prior to the event.

This consent applies to both Australian and international events.

  1. Data Protection and Privacy

GP Refresh collects and manages personal information in accordance with applicable privacy laws.

Delegate information will only be shared with sponsors or partners where explicit opt-in consent has been provided.

Our Privacy Policy forms part of these Terms and Conditions.

  1. Third-Party Services

GP Refresh is not responsible for the acts or omissions of third-party service providers, including venues, accommodation providers, transport services, registration platforms, or payment processors.

  1. Limitation of Liability

To the maximum extent permitted by law:

  • GP Refresh is not liable for any loss, damage, injury, or expense arising from event attendance or website use
  • Liability is limited to the amount paid for the relevant registration, where applicable
  1. Force Majeure

GP Refresh is not liable for failure or delay in performance due to events beyond reasonable control, including acts of God, pandemics, government actions, or travel disruptions.

  1. Governing Law

These Terms and Conditions are governed by the laws of Australia, and all disputes shall be subject to the exclusive jurisdiction of Australian courts.

  1. Updates to Terms and Conditions

GP Refresh reserves the right to update these Terms at any time. Updates take effect upon publication on the website.

  1. Contact

For questions regarding these Terms and Conditions:

GP Refresh
Email: info@gprefresh.com.au
Website: https://gprefresh.com.au